Here's some commonly asked questions we receive from yall <3
Hope we clarified some of your enquiries! Feel free to DM us @ourveganbakery on Instagram (for a faster reply!) or email us at email@example.com if you require further assistance.
Questions on BAKES & ORDER
Are all of your bakes vegan?
Yes! The ingredients in our bakes are all vegan (including the white chocolate drizzle!)
Disclaimer: Even though they are vegan, some of these ingredients are made in facilities that also process milk & egg. So do take note of that if that's something you're concern about.
How can I place an order?
Do refer to the availability of slots over at our Instagram @ourveganbakery under the highlight "delivery slots" and just drop us a DM with your order + the available delivery slot you've chosen.
See you there! ;)
How many days in advance should I place my order?
Orders are to be made at least 2 days in advance.
Questions on PAYMENT & DELIVERY
What are the payment options?
We accept PayLah, PayNow & Bank Transfer.
What is the delivery cost?
We adopt a flat delivery rate of $4.90 islandwide, excluding MBS, Jurong Island & Sentosa.
Minimum order of $25 is required for delivery.
Free delivery for orders above $100.
Is self collection available?
Yes. Daily self-collection is available at Lift Lobby Singapore 600270.
Questions on CUSTOMISE BULK ORDER
Do you take customised orders?
Yes! :) Do drop us a DM with your budget, ideal variety of bakes and number of pax. We will get back to you with our recommended menu. Feel free to let us know if you have any preference for the bakes as well.
Is there a minimum order for customisable bulk purchase?
To reduce food & inventory wastage, there will also be a minimum order of $250.
How's the delivery for bulk purchase like?
Delivery will be complimentary for bulk orders.
Orders will arrive in large disposable boxes (similar to cupcake boxes).
Questions on COLLABORATIONS
Send us more deets!
We love creating value for our customers & would love to make new friends! Slide into our DM.
We are always looking to support fundraising efforts in Singapore. Hit us up!